Waitlist Reservation Terms

A reservation registers your interest in SIMDU and fixes a discount against a package for when it is released. It is not a purchase of the software.

Reserving a place:

• costs $1.00, ₹99, £1.00 or €1.00 depending on the country you select when you reserve, plus any applicable taxes and service fees, taken once at the time you reserve;
• entitles you to 15% off the full launch price of the package you selected, redeemable once;
• does not purchase a licence to the software, which is bought separately at launch under our End User Licence Agreement;
• does not create an account;
• does not reserve a physical copy, a serial number, or a place in a queue; and
• does not oblige you to buy anything if and when SIMDU is released.

The reservation fee is $1.00, ₹99, £1.00 or €1.00, depending on the country you select, and it is non-refundable. You are paying to hold a discount, and the discount is available to you from the moment the payment is confirmed.

The fee is credited against the price of your chosen package at launch, so if you go on to buy that package the reservation costs you nothing net. If you do not buy, the fee is not returned. Our Refund Policy sets out the narrow circumstances in which we will nonetheless refund it, including where it is required by law and where we cancel SIMDU ourselves.

The currency is determined by the country you select when you reserve, from USD, INR, GBP or EUR, and the price for that currency is shown to you on the form before you pay. Countries we have not priced separately are charged in USD. The prices are set independently rather than converted from one another, so they are not an exchange rate and do not move with one. If you pay in a currency other than the one your account is held in, your bank or card issuer may apply its own conversion rate and a foreign transaction fee, neither of which we control or receive.

The discount is 15% off the full launch price of the package you selected when you reserved. It:

• is tied to the email address you reserved with;
• can be redeemed once;
• applies to the package you selected. If you choose a different package at launch we will apply the discount to that package instead, at the same percentage;
• cannot be combined with another promotional discount unless we say so in writing; and
• has no cash value and cannot be exchanged, sold, or transferred to another person.

We will tell you how to redeem it, at the address you reserved with, when SIMDU is released.

Payments are processed by Razorpay. When you reserve, you are taken to Razorpay’s secure checkout and your card or payment instrument details are given to them, not to us.

We do not receive, see, or store your full card number, expiry, or security code. What we record is the payment identifier Razorpay returns to us, the amount, the currency, and the time — which is what lets us confirm your reservation and reconcile it later. Razorpay’s own terms and privacy policy govern their handling of your payment data.

You must be at least 18 years old to reserve a place, and you must meet the eligibility requirements in our Terms & Conditions. By reserving, you confirm that you do, that the email address you give is one you are entitled to use, and that you are authorised to use the payment instrument you present.

We record your name, email address, the package you select, your country, the date and time you reserved, and the payment identifier and amount returned to us by Razorpay. We use them to confirm your reservation, to apply your discount at launch, to tell you about early access and release, and to meet our tax and accounting obligations.

Our Privacy Policy describes the whole of what we do with this, including how long we keep it and the rights you have over it.

By reserving, you consent to receive email from us about SIMDU: a confirmation of your reservation, occasional development updates, and notice of early access and launch — including how to redeem your discount.

We will not send you anything unrelated to SIMDU, and we will not share your address with anyone else for their marketing. You can unsubscribe from development updates at any time. Note that unsubscribing does not cancel your reservation or forfeit your discount, and we will still contact you at launch about redeeming it.

SIMDU is in development and we do not guarantee that it will be released, or released on any particular date, at any particular price, or with any particular feature or aircraft.

Anything we say about timing, pricing, supported aircraft or planned features — on this website, in emails, or on social media — is a statement of current intention and not a commitment. Development plans change. We may delay, change the scope of, or cancel SIMDU entirely.

If we cancel SIMDU, or if we have not released it within twenty-four months of the date you reserved, we will refund your reservation fee in full. We will contact you at the address you reserved with. This is the one circumstance in which the fee is returned as a matter of course, and it is set out again in our Refund Policy.

One reservation per email address. If you reserve again with the same address before completing payment, the earlier attempt is replaced. If you have already paid, a second attempt will not charge you twice — and if it does, tell us and we will refund the duplicate in full.

We may cancel and refund reservations that are automated, use an invalid or disposable address, or appear intended to abuse the form. We rate limit the form for the same reason.

We may update these Waitlist Reservation Terms. The current version is always at simdu.co/waitlist-terms.

No change will reduce a discount you have already paid to reserve, or make a reservation you have already made non-refundable where it was refundable at the time. Changes apply to reservations made after they take effect, and we will notify existing reservation holders before they do.

These Waitlist Reservation Terms sit alongside our Terms & Conditions, Privacy Policy, Refund Policy and Cookie Policy. Where they conflict on a question about the reservation specifically, these terms govern.

They are governed by the laws of the Republic of India, and section 27 of the Terms & Conditions applies to any dispute.

EAssure Solutions India Private Limited
Email: support@simdu.co