Contact
EAssure Solutions India Private Limited
Last updated 13 August 2026
Support
For anything at all — questions about SIMDU, the waitlist, your personal data, a refund, or a formal legal notice — email support@simdu.co.
It is one inbox and it reaches us for support, privacy and legal matters alike. There is no separate address to find.
SIMDU is operated online only. We do not run a walk-in office or a telephone support line, so email is the single channel for all correspondence.
Company
EAssure Solutions India Private Limited
Incorporated in India
Email: support@simdu.co
Web: https://simdu.co
Privacy requests
To access, correct or delete your personal information, or to withdraw consent to our emails, email support@simdu.co with “Privacy” in the subject line. We respond within one month.
If you only want to leave the waitlist, the unsubscribe link in any email we have sent you is faster and does it immediately. Section 14 of the Privacy Policy sets out the full list of rights.
Grievance officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, concerns that are not resolved through ordinary support may be escalated by writing to support@simdu.co with the subject line “Grievance”.
- We aim to acknowledge within 48 hours.
- We aim to resolve within 30 days.
Reporting a security issue
If you believe you have found a vulnerability in this website or in SIMDU, please email support@simdu.co with “Security” in the subject line and give us a reasonable period to investigate before disclosing it publicly. We will not pursue action against anyone who reports an issue in good faith, tests only against their own data, and does not degrade the service for others.